Working with a designer can be daunting, especially if you're not used to the process. I want to make sure you are completely comfortable with how we might work together and with the scope of your project before we get started. Questions are always welcome at any time, and 24/7 email support is always available. I'm also happy to help with logistics outside the scope of production — I have plenty of experience in printing, stock photography, mailing and delivery and am happy to make recommendations in those areas and beyond.

I typically meet with clients first to learn about the project and make sure we'll be a good fit. Coffee is always a fun thing, or I'm happy to come to your home or place of work. We'll talk through preliminary ideas, audience, schedules, budget and expected scope of work. This is also a good time to bring examples of design directions you like (or don't!)

I'll then provide a written estimate based on the ideas we discuss. For the majority of projects I'll provide an estimated total project cost, but I can also work on a retainer basis, or establish an hourly rate. For recurring publication work I usually work on a per-page rate. Basically, we'll figure out what your budget allows, and take it from there.

Then I begin the design process. In some cases I will establish a project template and/or sample pages or designs so you can get a sense of the final piece, in some cases I'll just jump right in. I will send proofs at logical stages throughout the project so that you have plenty of opportunities for input and course-changes if necessary. Proofs are unlimited.

Once we're happy with the designs, I'll provide files in the format you need — typically .pdfs. I use industry-standard Adobe Creative Suite (Indesign, Illustrator and Photoshop) so can send native files if that's preferred. I can also send files directly to a third party, such as a printer or online host, if needed. I'll stay close to the project until final delivery is confirmed to make sure everything flows smoothly through the production process.

My vision is to provide seamless, comprehensive service without any hidden charges or unexpected surprises, so that you can walk away with a beautiful end-product you can be 100% proud to showcase.

Feel free to contact me if you have any questions at all. I look forward to hearing from you!